Overview
The Manage Team feature in cPanel allows you to create team users (sub-accounts) with controlled access to specific areas of your hosting account. This feature is ideal for businesses, agencies, and individuals who work with developers, content managers, or support staff and want to maintain security without sharing the main cPanel login credentials.
Using Manage Team, you can assign roles, enable or disable services, set expiration dates, and monitor all user activity through an audit log.
Key Benefits for Clients
Enhanced Security
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No need to share your primary cPanel password
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Each team member gets a unique login
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Easily suspend or delete access at any time
Full Access Control
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Assign only the permissions required for each user
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Restrict access to sensitive areas of your account
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Maintain complete ownership and control
Improved Team Collaboration
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Developers can access databases and web files
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Email managers can manage mail accounts independently
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Domain or website managers can work without affecting other areas
Activity Monitoring
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All team user actions are recorded in the audit log
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Quickly identify changes or unauthorized activity
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Maintain accountability across your team
Team User Limitations
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You can create up to 7 team users per cPanel account (excluding the primary account).
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For Managed VPS and Dedicated Servers, the Manage Team feature requires a Premier (100 accounts) cPanel license.
How to Access the Manage Team Feature
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Log in to your cPanel account.
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Navigate to the Tools page.
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Under the Preferences section, click Manage Team.
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The Manage Team dashboard will appear.
Creating a Team User
To create a new team user, follow these steps:
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Log in to cPanel and open Manage Team.
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Click Create Team User.
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Enter a username in the format:
[email protected]. -
Choose one of the following password options:
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The user will set the account password
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Set the user’s password manually or generate a strong password
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Enter the contact email address for the user.
Assigning Roles and Permissions
You can assign one or more roles to define what the team user can access:
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Administrator – Full access to Database, Email, and Web features
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Database – Access to database-related tools only
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Email – Access to email management features
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Web – Access to website and file management tools
Click Show Features to view exactly which tools are included in each role.
Managing Services Access
You can enable or disable the following services for each team user:
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Email
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FTP
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Web Disk
You can also set an account expiration date for temporary access by using Security Settings.
Editing a Team User
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Log in to cPanel and go to Manage Team.
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Locate the user and click Edit User.
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Update roles, services, or security settings as needed.
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Click Save to apply changes.
Suspending or Unsuspending a Team User
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To temporarily disable access, click Suspend next to the user.
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To restore access, click Unsuspend at any time.
This is useful for temporary staff, completed projects, or security reasons.
Deleting a Team User
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Open Manage Team in cPanel.
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Locate the user you want to remove.
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Click Delete and confirm the action.
⚠️ Warning
Deleting a user permanently removes their access to your account.
Logging In as a Team User
Team users can log in using:
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Full username (e.g.,
[email protected]) -
Their assigned password
The login URL is the same as the primary cPanel login URL.
Viewing the Audit Log
The audit log allows you to monitor all team user activity.
To view the audit log:
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Log in to cPanel.
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Go to Manage Team.
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Click View Audit Log.
Regularly reviewing the audit log helps maintain account security and accountability.
Why Use Manage Team in cPanel?
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Secure collaboration without password sharing
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Better control over user permissions
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Ideal for agencies, developers, and growing businesses
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Time-saving and scalable account management
Summary
The Manage Team feature in cPanel provides a secure, flexible, and professional way to manage multiple users on a single hosting account. By assigning specific roles, controlling access, and monitoring activity, you can ensure smooth collaboration while keeping your hosting environment safe.
More Information
For more information about the Manage Team feature, please visit
https://docs.cpanel.net/cpanel/preferences/manage-team/.
